Customer Care

Order Status

Check the status of an existing order via email

Sales Department

Contact our sales department to inquire about pricing or availability of the products we sell via email

Product Support

Contact product support if you need technical assistance with a product you have purchased from us. They can be reached via email

Safe Shopping

The AWSSO Faucet( uses SSL to secure customer credit card transactions.

Pricing and Availability

The makes every effort to get your order to you as soon as possible. In-stock items are generally shipped within 24 to 48 hours. Customers are notified of any order issues within one business day. Items shipped by DHL may take longer, depending on your location. Special and Custom orders may also take longer to process. Ask our Customer Service Representatives for shipping details when you place your order. Prices for each product are listed on the site.

Shipping Rates and Policies

Visit the AWSSO Faucet( webpage for shipping information.

Split Shipments

Your order may be split and divided between carriers and therefore have separate delivery dates for the following reasons:

  • You ordered more than one item, one of which is oversized and must be shipped via freight.
  • Your products are being shipped from different warehouses.

Payment Methods

The AWSSO Faucet( accepts Paypal, Visa, Mastercard, Discover, and American Express as methods of payment. Orders can be placed online.

To contact our customer care department

Phone: +1 209-676-5111